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School of Hotel Management


Prospects

Who Should Join the Hospitality Industry?


If you are interested in joining the hospitality industry then you must have following attributes or if you have following qualities then what are you waiting for? Gyan Vihar is the right choice for you:
•If your basic nature is to serve the guests with a gentle smile.
•If you have a pleasing personality.
•If you have sound communication skills.
•If you Love to meet new people.
•If you want to explore new world.
•If you find yourself skilled in food production, interior decoration, housekeeping etc.
•If you are creative and innovative.

You may become……

The Managers

Hotel managers are responsible for the efficient and profitable operation of their establishments. The General Manager controls the finances, establishment norms to be followed by the staff while providing their services to the guests, housekeeping, food quality, decor and interiors. Assistant Managers supervise the day-to-day operations of their departments. Large hotels have Resident Managers to resolve problems round the clock. The Department Managers work under the supervision and guidance of the top management.

The Front Office Manager

The first people to welcome guests in a hotel are the Personal in the front office. The Front Office Manager supervises the work of the receptionists, information clerk, reservation clerk and other service Personal like bell captain, bell boy and doorman. The Bell Boy assists the guests with the baggage to check in to the room. The Bell Captain supervises the work of bell boys. The Information Clerk delivers the telephone messages to the guests through the Bell Captain. The staffing details are as follows: F.O. Trainees→ F.O. Executives → Asst. F.O. →Front Office Managers.

The Food Production Head

It is a department which deals with the preparation of different types of food items. It is not a visible department to the guest because it usually works in the back area. It makes the food more delicious and attractive by different styles of cooking method. Different cuisine like mexican, italian, Chinese etc.has their own kitchen and specialized chef to work on it according to their skills. Bakery department comes under this which include preparation of desserts, breads etc. The staffing details are as follows: F.P. Trainees→ Commis III → Commis II → Commis I → CDP (Chef de Partie)→Senior CPD→ Sous Chef → Executive Chef.

Restaurant and Food Service Managers

They are responsible for stocks of tableware, linens, paper, supplies furniture, and fixtures cleaning. They arrange for equipment maintenance and repairs. They also have to maintain records of hours and wages of employees, payrolls, and taxes, etc. Banquet Managers are in-charge of catering assignments. The staffing details are as follows: F.B. Trainees→ Stewards→ Supervisors→ Asst. F. B. Manager → Food and Beverage Manager.

Housekeeping

A hotel requires maintenance on a very large scale. Hotels have a house keeping department to look after cleanliness in rooms, lounges, lobby, restaurant, dining halls, parks etc. This department functions under the supervision of the Executive Housekeeper. Executive Housekeepers are responsible for ensuring that guest rooms, meeting and banquet rooms and public areas are clean, orderly and well maintained. They train, schedule and supervise the work of housekeepers, inspect rooms and order for the necessary supplies. Housekeeping is a round the clock job .This department works in shifts. The staffing details are as follows: H.K. Trainees→ Room Attendant→ Supervisors/Lobby Managers→ Asst.H.K. →Executive Housekeeper.

Executive Housekeepers

They are responsible for ensuring that guest rooms, meeting and banquet rooms and public areas are clean, orderly and well maintained. They train, schedule and supervise the work of housekeepers, inspect rooms and order for the necessary supplies. Housekeeping is a round the clock job .This department works in shifts. The staffing details are as follows: H.K. Trainees→ Room Attendant→ Supervisors/Lobby Managers→ Asst.H.K. →Executive Housekeeper.

Marketing Department

Today marketing of services is a major aspect of hotel management. Sales and marketing division works to identify the needs of prospective customers, develop stay packages to suit their needs and sell the services, which have been developed. The staffing details are as follows: Marketing Trainees→Asst.Marketing Managers→ Marketing Manager.

Other opportunities:


•Restaurant Management/Fast Food Joint Management.
•Club Management/Recreation & Health Centre Management.
•Cruise Ship Hotel Management.
•Hospital Administration and Catering.
•Institutional and Industrial Catering.
•Airline Catering and Cabin Services.
•Manufacturers and Suppliers of Hotel and Restaurant Equipment and Services.
•Hotel and Catering Institutes.
•Hotel and Tourism Associations.
•Call center and BPO.
•Public Relation areas.
•Entrepreneurs.

Ten Reasons Why People Should Consider a Career in the Hospitality Industry


If you have following qualities then you must shape your interest with Suresh Gyan Vihar School of Hotel Management...
•If you’re basic nature is to serve the guests with a gentle smile.
•If you have a pleasing personality.
•If you have sound communication skills.
•If you Love to meet new people.
•If you want to explore new world.
•If you find yourself skilled in food production, interior decoration, housekeeping etc.
•If you are creative and innovative.
•Due to the increasing labour shortage there is a growing demand for leaders in the hospitality industry as never before.
•The opportunity to travel is huge unlike any other industry.
•Every day is different unlike an office job where you meet new people every time and have fresh experiences.